Frequently Asked Questions

Welcome to our FAQ page. Here you’ll find answers to the most common questions about our products. If you need further assistance, please don’t hesitate to contact us.

General Questions

A mobile signal booster, also known as a cell phone signal amplifier or repeater, is a device designed to improve the signal strength of mobile phones by amplifying weak signals and rebroadcasting them to areas with poor reception.

A mobile signal booster captures weak signals from a nearby cell tower, amplifies them, and rebroadcasts the strengthened signal to the surrounding area. This process involves three main components: an external antenna, an amplifier, and an internal antenna.

Yes, mobile signal boosters are legal in many countries. However, they must comply with regulations set by local authorities. In most cases, you will need to use boosters that are approved and certified by relevant agencies.

Installation and Setup

Installation is straightforward and involves three steps:

  • Mount the external antenna: Place it outside your building where the signal is strongest, typically on the roof.
  • Connect the amplifier: Use the provided cables to connect the external antenna to the amplifier.
  • Install the internal antenna: Place it inside your building where you need improved coverage, then connect it to the amplifier.

While many people can install a signal booster themselves, professional installation is recommended for optimal performance, especially in large or complex installations.

Compatibility

Yes, our signal boosters are designed to work with all major mobile carriers. However, it’s important to ensure that the booster you choose supports the frequency bands used by your carrier.

Yes, our signal boosters are designed to support multiple users and devices simultaneously without compromising signal quality.

Performance and Coverage

The coverage area depends on the model and the strength of the incoming signal. Our boosters range from small models covering a single room to large models that can cover an entire building.

Yes, by strengthening the signal, a booster can improve your mobile internet speed, providing faster downloads, uploads, and more reliable connections.

Troubleshooting

Common issues include:

  • Incorrect installation
  • Loose connections
  • Incompatible frequencies
  • Interference from other electronic devices

Please refer to the user manual for troubleshooting tips or contact our customer support for assistance.

If you experience interference, try relocating the booster’s antennas or adjusting their orientation. Ensure that the external antenna is placed away from other electronic devices.

Purchasing and Warranty

You can purchase our mobile signal boosters directly from our website [Your Website URL] or from authorized retailers.

We offer a [specific duration, e.g., “two-year”] warranty on all our signal boosters, covering any manufacturing defects. Please refer to our warranty policy for more details.

Yes, we have a dedicated customer support team available to assist you with any questions or issues. You can reach us at [Your Contact Information].

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If you have any questions, please feel free to contact us and we will solve it for you as soon as possible.